Last Updated: 1.3.2025

At Flowbotix Agency, we value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, engage with us through email outreach, or become a client of Flowbotix Agency.

1. What Data We Collect

We collect personal data in different ways, depending on our interaction with you:

• Potential Clients (Outreach):
  When we reach out to potential clients through email or LinkedIn for business development purposes, we collect your email address for the sole purpose of contacting you about our services. We do not store or retain any personal data beyond the outreach unless you respond and engage further.

• Clients:
  When you become an actual client of Flowbotix Agency, we may collect the following personal data to provide our services:

  • Name
  • Email address
  • Company name (if applicable)
  • Relevant business information (for service delivery)
  • Meeting details (e.g., Zoom or Google Meet sessions)
  • Billing information (if applicable)

2. How We Use Your Data

We use your personal data for the following purposes:

• Potential Clients:
  We use your email address solely for contacting you about our services. If you choose not to engage further, we will not store your data beyond our initial communication.

• Clients:
  We use your personal data to:

  • Communicate with you about the services you’ve requested.
  • Schedule and conduct meetings (via Zoom or Google Meet).
  • Provide support, service delivery, and billing information.
  • Ensure smooth project management and follow-up.

We do not sell or share your personal information with third parties unless necessary for service delivery (e.g., using third-party tools like Zoom or Google Meet) or as required by law.

3. Data Storage and Security

Your data is securely stored with Flowbotix Agency and our trusted third-party providers (such as Google Drive for storing client-related documents). We take all necessary precautions to ensure that your data is safe, including the use of encryption and secure login methods.

For potential clients, any data collected (like email addresses) is not stored beyond our outreach activities unless you become a client. For clients, your data is retained as long as needed to fulfill our contractual obligations and comply with legal requirements.

4. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate data we hold about you.
• Deletion: You can request that we delete your personal data (the “right to be forgotten”), except when we have a lawful reason to retain it.
• Objection to Processing: You have the right to object to us processing your data, especially if you believe we are processing your data without a valid legal basis.
• Withdraw Consent: If we rely on your consent to process data, you can withdraw it at any time.

To exercise any of these rights, please contact us at info@flowbotixagency.com.

5. Data Retention

• For Outreach: Data collected during outreach (e.g., email addresses) will not be retained beyond our communication efforts unless you engage with our services.

• For Clients: Data related to client services will be stored for as long as needed to fulfill the contract and provide services, or as required by law.

Once the data is no longer needed, it will be securely deleted or anonymized.

6. Third-Party Services

We use third-party service providers to conduct business activities, such as hosting meetings via Zoom or Google Meet, and storing documents on Google Drive. These third parties may have access to your personal data but only in connection with providing their services to us.

Please note that these third-party services have their own privacy policies, and we encourage you to review them.

7. Cookies and Tracking Technologies

We do not use cookies to collect personal data on our website. However, if we implement tracking technologies in the future (such as for analytics), we will update this policy to reflect those changes.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data protection rights, please contact us at:

Flowbotix Agency
Attention: Lucie Polanska
Email: info@flowbotixagency.com
Website: www.flowbotixagency.com